Konsumen Cerdas Paham Perlindungan Konsumen OK – Consumer Protection Act No. 8 of 1999 on Consumer Protection of the Republic of Indonesia explained that consumer rights such as the right to comfort, security, and safety in the consumption of goods and or services ; rights to choose the goods and or services as well as getting the goods and or services in accordance with the value of exchange and the conditions and guarantees promised; rights to be treated or serviced properly and honestly and not discriminatory ; entitled to any compensation, damages and or replacement, and if the goods or services received are not in accordance with the agreement or not as they should be, and so on .
In Indonesia , the basic law that makes a consumer can file protection are:
- 1945 Constitution Article 5, paragraph (1), Article 21 paragraph (1), Article 21 paragraph (1), Article 27, and Article 33.
- Law No.. 8 of 1999 on Consumer Protection (State Gazette of the Republic of Indonesia No. 1999. 42 Additional State Gazette of the Republic of Indonesia No.. 3821
- Law No.. 5 of 1999 on Prohibition of Monopolistic Practices and Unfair Business Competition.
- Law No.. 30 Year 1999 on Arbritase and Alternative Dispute Penyelesian
- Government Regulation no. 58 Year 2001 on Guidance and Supervision of Consumer Protection
- Circular Letter No. Director General of Domestic Trade. 235/DJPDN/VII/2001 About handlers consumer complaints addressed to the entire department Indag Prop / Regency / City
- Circular of the Director General of Domestic Trade No.. 795 / DJPDN/SE/12/2005 Consumer Complaint Handling Guidelines
Konsumen Cerdas Paham Perlindungan Konsumen Smart Consumer Understanding Consumer Protection starts from the knowledge of what products they spend and government regulations made by the commerce ministry which was created to protect the Indonesian people as consumers that the product is consumed it is clear from the quality of the application and also legal in Indonesia to be used according to national standards can also improve the quality of the user or consumer so be Smart Consumer Understanding of Consumer Protection .
Understanding Smart Consumer Info Consumer Protection in this blog aims to inform the general public that as a Smart Consumer to Consumer Protection held the Ministry of Commerce in order to understand Consumer Protection. Informed that the Minister of Trade Gita Wirjawan Indonesian state along with the Inspector General of Police Sutarman is Bareskim Police Chief has signed Letter of Understanding related thing Consumer Protection in the country. The purpose of this cooperation is to improve the performance of its integrated management of criminal offenses regarding the quality and legality of products marketed in Indonesia.
Indonesian Trade Minister duty to provide oversight of the outstanding products whether it be food or goods used to maintain and control the consumer continues to be enhanced to create a healthy business culture in the homeland. Then as a Smart Consumer Understanding of Consumer Protection also participated in the supervision of non-conforming products in the Indonesian market to prevent the circulation of products that will be consumed by the people of Indonesia who do not fit the Indonesian National Standard (SNI)
If arguably Smart Consumer Understanding Consumer Protection means must participate must also determine the value and quality of the products or services they buy to be consistent with what is paid, problem is still a lot of services and products that are consumed by people who violate the rules of the Government or not in accordance with the Standards been determined. So by working with the Intelligent Consumer Products Distribution provisions are not eligible products can be monitored and investigated by trade ministers, especially in the field of food to maintain the quality of consumer health.
If you as a consumer who buys goods and services consider some important variables as liabilities Smart Consumer Understanding of Consumer Protection as checking the expiration date and thorough in looking at items to be purchased from the label and its products can also help to report poor product or do not conform to the standards let sellers or authorities can be followed if the product is a good fit for consumption and standards prescribed in Indonesia, then you have a Smart Consumer Understanding of Consumer Protection
Secretary of Commerce not only advised that only Smart Consumer to Consumer Protection notion but sellers and buyers in the sale and purchase should carefully look at the product to be sold and purchased in the social community, the Minister also determines two outstanding programs targeted to improve the effectiveness of Supervision of Circulated through Integrated Monitoring activities Supply of Goods (TPBB), and optimize the assistance of law enforcement and civil servant investigators Consumer Protection (PPNS-PK) in the area of consumer protection, So Smart Consumer information from the article Understanding Consumer Protection to create a Smart Consumer Understanding Consumer Protection and to more details you can visit the site http://ditjenspk.kemendag.go.id/ and see continued development of Smart Consumer Program Understanding Consumer Protection conducted by Consumer and supported by the Minister of Trade of Indonesia through the news is presented on the site ranging from products that are less good to eat to products that do not fit the Indonesian National Standard